Amazon Account Management

Amazon Account Management

Hire our experienced Virtual Assistants

at $10/hour

New to Amazon

Hunting Profitable Products

We are expert in providing extensive research on products that sell and profitable in the niche of the seller. We guide you accordingly, to become relevant in the competition even as a new seller.

The services include:

  • In-depth product research
  • Better profit margin with a controlled budget
  • Suggesting profitable products
  • Regular communication with vendors

Our top-notch Virtual Assistants prolifically help you in matters of product hunting and product sourcing. It helps in growing your business, smoothly.

The services are:

  • Thorough research on product quality
  • Working with trusted product suppliers
  • Accurate calculation of product price and profits
  • Directly dealing with the concerned suppliers
  • Amazon PPC

    Our Amazon PPC services help you to effectively sell your products through result-oriented PPC ads.

    The features include:

    • Product sponsored PPC Ads
    • Brand sponsored PPC Ads
    • Product display PPC Ads
  • Running Deals

    Customers in any niche always love to buy various deals. Our skillful Virtual Assistants run lots of Amazon deals for the unique ASINs you have.

    The services are:

    • Setting up the Amazon Deals
    • Accurately configuring the deals
    • Thorough reviewing and submission
  • Setting coupons & Promotions

    We also provide services in setting up coupons and promotions for you.

    • Free shipping for limited time
    • Exciting giveaways
    • Percentage-based discounts
    • Various promo codes through social media
    • Offers such as Buy one get one free

Existing Brands

Keep in mind that a product sells more when it is more visible to the target customers. Our top-notch Virtual Assistants efficiently provide professional graphic design services, complying with the image specifications mentioned by Amazon.

  • The principal image
  • Lifestyle images
  • Various infographics highlighting the features of the products
  • Dimensions image
  • Clear comparison chart
  • Package including the image
  • Before and After images

Our service features relayed to listing optimization include:

  • In-depth keyword research
  • Optimization of the Product Title with features in bullet points
  • Clear Product Description
  • Flawless HTML conversion
  • Uploading the specific listing on your seller account in Amazon

The A+ Content we create for you woo customers from your target market.

  • Multiple images of your product
  • Short, crisp, clear and informative description of your product
  • Precise paragraphs that have scannable headers
  • Comprehensive 360-degree product views
  • Full product matrix
  • Product videos

Inventory Management

You can focus on the core operations of your business while our Virtual Assistants efficiently manage the ordinary tasks for you.

  • Maintaining the Order
    Database

    We maintain the full order database on Excel sheets.
    For the suppliers:

    • Product IDs and prices
    • Order dates plus shipment received

    For the customers:

    • Customer IDs and addresses
    • Various payment methods
    • Order dates plus delivery information
  • Managing refunds and
    return cases

    We extensively manage all the refunds and return cases, complying with the policies of Amazon.

    • Management sheet for refunds and returns
    • Managing the requests for refunds and returns
  • Auditing the
    returns

    We leave no stones unturned in auditing the return cases.

    • Keeping the full records on return matching the order number
    • Keeping a tab on the return date
    • Keeping a note on refunded amount
    • Maintaining the status of refund/return
  • Managing the
    FBA Inventory

    We are expert in managing the FBA inventory for you.

    • Anticipating accurately the customer demand
    • Adding perfectly the Amazon FBA listing
    • Resolving the issues, if any, of stranded FBA
    • Fixing the technical errors
  • Creating the Shipping
    Labels

    Our Virtual Assistants help you in creating accurate shipping labels.

    • Setting the shipping quantities
    • Preparing the products
    • Creating the product labels
    • Reviewing the shipments
    • Creating the shipment summaries
  • Reconciliation of
    FBA Shipment

    We ensure that the reconciliation process of your FBA shipment remains easy and manageable.

    • Detailed inventory of the event
    • Request for shipment reconciliation

24/7 High-end Customer Support

We provide professional customer support round the clock.

Messages & Emails

  • Promptly responding to the customer messages
  • Responding to the emails of customers
  • Ensuring 100% customer satisfaction

Voice Calls

  • Listening to the complaints of customers
  • Responding immediately to customer calls
  • Solving all the issues and complaints

Reviews plus seller feedback

  • Keeping a track of the customer reviews
  • Responding to the reviews of the customers

Improving the brand awareness

  • Analysis of issues related to the brand
  • Solving every type of customer problem
  • Swiftly taking required actions

Follow-up on product replacements

  • Helping in completing successful replacements
  • Following up with the customers via phone calls/emails
  • Obtaining positive reviews on the replace products

Managing claims and solving disputes

  • Treating each issue exclusively
  • Reviewing the case log
  • Managing the contact us section by writing emails
  • Explaining the issue to the customers
  • Successfully resolving issues

Monitoring the performance

  • Keeping a tab on the order defect rate
  • Pre-fulfillment of cancellations
  • Keeping a note of late deliveries
  • Reviewing the performance of seller account consider the customer metrics
  • Suggesting measures for improvement

Sending emails to sellers

  • Clearly describing the ownership rights of the listing
  • Setting up the emails to help you to accomplish the plan
  • Resisting hijacking of account